Do you own an iPhone and want to know, in this case, how to reset a phone with a black screen?
The first thing to do is try a forced restart, which is activated differently depending on the iPhone model in use.
On iPhone 8 or later, including iPhone SE (2nd and 3rd generation) — Press and release the Volume Up button, press and release the Volume Down button, and then press and hold the Side button for 10 seconds until you see the Apple logo.
On iPhone 7 or iPhone 7 Plus — Press and hold the Volume Down button and the Side button at the same time for about 10 seconds, until you see the Apple logo.
On iPhone 6s or earlier, including iPhone SE (1st generation) — Press and hold the Home button and either the Side button or the top button for about 10 seconds, until you see the Apple logo.
This will soft reset iOS, which will automatically turn it back on, fixing any issues with your device.
If this does not work or the iPhone remains stuck on the black screen with the Apple logo, you can use the iOS recovery mode, keeping in mind that — to proceed — you will need a computer.
In this case, connect the iPhone to the computer using the appropriate cable, then select it from Apple Devices for Windows or Finder for macOS and use one of the key combinations I told you about previously, based on the model of your iPhone, holding them down until you see the recovery mode screen on the phone screen.
Once this is done, in the warning message that appears on the computer, press the Update button, to try to solve the problem. If this does not work either, repeat the procedure and, at the end, press the Restore button, to erase all the data on the phone and restore it to factory settings.
Again, if you have an iPhone backup (on iCloud or on your computer) there is no problem, you can restore all your data using it during the initial iOS setup phase. Otherwise everything will be lost.
None of this worked and the problem is still there, exactly as it was before? Then all that remains is to contact Apple support.
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